Privacy Policy

At Basics, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website. By using our site, you agree to the practices described here.

Information We Collect

We collect personal information when you provide it to us, such as when you create an account, place an order, or subscribe to our communications. This includes:

  • Personal Details – Name, email address, phone number, and shipping address.
  • Payment Information – Billing address and payment details, securely processed through trusted payment service providers. We do not store your card details.
  • Communication Preferences – Your consent to receive marketing updates, transactional notifications, or newsletters.

Additionally, we collect non-personal data through cookies and tracking technologies to enhance your browsing experience and improve our services.

How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including delivery and payment verification.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and personalize your shopping experience.
  • Send you promotional offers and updates if you opt in (you may unsubscribe at any time).
  • Analyze customer behavior and trends to enhance our services.

Data Protection

We take security seriously and implement industry-standard measures, including SSL encryption, to safeguard your personal information. Payment transactions are processed through secure third-party gateways, ensuring your data remains protected.

Sharing of Information

We do not sell or trade your personal information. However, we may share it with:

  • Service Providers – Trusted third parties who assist in processing payments, delivering orders, or improving website performance. They are required to maintain confidentiality and security.
  • Legal Compliance – If required by law or to protect our rights, we may disclose information to relevant authorities.

Cookies and Tracking

We use cookies to enhance your browsing experience by remembering your preferences and analyzing website traffic. You can manage or disable cookies through your browser settings.

Your Rights

You have the right to:

  • Access & Update Information – Modify your personal details through your account settings.
  • Opt-Out of Communications – Unsubscribe from marketing emails and messages at any time.
  • Request Data Deletion – Contact us if you wish to have your personal information removed from our records, subject to legal obligations.

Policy Updates

We may update this Privacy Policy as needed. Any changes will be posted on this page, and we encourage you to review it periodically.

For any questions or concerns regarding your privacy, please contact us at support@basicsdot.com.